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  • FAQs

    How long do I repay my loan – minimum term and maximum?
    Minimum one (1) month and maximum sixty (60) months.
    Is the loan insured?
    All loans are immediately insured through Bayport’s Credit Life product.
    What happens if I pass away and I still have to pay back my loan?
    As soon as you take out a loan with Bayport your loan amount is immediately insured with our Credit Life product, which will take care of your loan when you can’t. If you are retrenched, disabled, pass away or get a dreaded disease like cancer, the money you still owe on your loan will be paid back to Bayport by the insurance company.However, please note that death by suicide within 12 months of taking out the loan is not covered by Credit Life insurance.
    What happens if I get retrenched?
    Again, Bayport’s Credit Life insurance product will take care of your loan when you can’t. When you take out a Bayport loan, you take out Credit Life Cover at the same time. If you are retrenched, disabled, pass away or get a dreaded disease like cancer, the money you still owe on your loan will be paid back to Bayport by the insurance company.
    How long does the loan process take to disburse?
    After receiving all documentations – 48hrs.
    Is there a penalty fee for an early settlement?
    Yes, there is a penalty fee of three (3) months interest.
    Should I be banking at a particular bank?
    No, you can bank at any of your choice.
    How many branches do you have?
    We have fourteen (14) branches currently, and are in the process of expanding and more branches will be opened in the near future.

    • Francistown
    • Gaborone
    • Gaborone Head Office
    • Ghanzi
    • Molepolole
    • Kanye
    • Kang
    • Lobatse
    • Maun
    • Mahalapye
    • Palapye
    • Phikwe
    • Serowe
    • Tshabong
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Branch Locator

Contact Us

We look forward to hearing from you!

Please fill in the form below with your query or contact your nearest Bayport branch from the list below. Click here to view our FAQs. Click here to download our Customer Service complaints process guideline.

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Head Office Address:
Plot 204
Independence Avenue
Leseding House (Former CEDA Offices)
Opposite Time Square
The Main Mall
Gaborone

Tel: +267 7136 8000
Fax: +267 318 0831

Call Centre Number:
+267 7136 8000